Rationale Behind Our Privacy Policy

This Privacy Policy details how we handle your personal information when you use our website. It aims to inform you about how we collect, store, use, and protect your personally identifiable information. We collect personal information only when you interact with our site, such as by registering for our services or by using our website. Ensuring the security of your personal information is of utmost importance to us.

Data We Process

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site

Our main aim in gathering Your Personal Information is to provide You with a customised service

We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information

We will only collect record share process and store Personal Information which is needed to:

(a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
(b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
(c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
(d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
(e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise

We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties

If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You

If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose

If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Data Collection and Usage

Company will retain your personal data for as long as we need to in order to fulfil legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. You have the right to delete your personal data by sending an email requesting. Please note in this case any financial information will be kept in accordance with local laws.

Collaborative Third-party Use

Content on our site may include embedded content from other sites, which behaves in the same manner as if you visited the other site. Be aware that these sites may collect data about you and use tracking technology.

Privacy Safeguards

Sharing of personal information

For the sole purpose of fulfilling Our contractual obligations towards You and Our business partners We may share personal information within Company Network. Company Network will process your personal information in accordance with this privacy policy and all privacy and communications legislation.

We will not share with sell lease or otherwise distribute your personally identifiable Personal Information to any third party organisations outside of Company Network without first obtaining Your permission to do so. In particular, we will not release your Personal Information to any authorised direct marketing agents without first obtaining your prior consent

Accordingly, you agree and acknowledge that:

(a) we may transfer personal information about You to any member or members of the Company Network for the purpose of fulfilling our contractual obligations with You; and
(b) some countries where other facilities or companies or third party organisations are situated may have no data protection legislation or laws; and
(c) in the event that we need to transfer your personal information to any member or members of the Company Network for the sole purpose of fulfilling our contractual obligations we will use reasonable endeavours to procure (but cannot guarantee) that such companies or third party organisations give binding contractual undertakings in order to ensure that Your rights with regards to any such processing and Your personal information will remain adequately protected.

If we need Your further specific and express consent to do so we will obtain it before transferring any personal information.

We will not share Your Personal Information with any third party organisations outside of the Company Network without first obtaining Your permission to do so

In all cases any use of Your Personal Information by the Company Network which has been instigated by Us will comply with this Privacy Policy

You acknowledge that We reserve the right to use or disclose any Personal Information as needed to satisfy any law regulation or legal request to protect and defend the integrity of the Site including to enforce our Website Terms of Use or this Privacy Policy and You agree to comply with Our requests and/or to cooperate in any law enforcement or regulatory investigation

If in the future a third party organisation acquires Us or substantially all of Our assets whether by merger acquisition reorganisation or otherwise You acknowledge and agree that Your Personal Information may well be one of the transferred assets

Save for that stated above we do not transfer share or disclose (for profit or otherwise) personal information You have submitted to Us in connection with Our on or off-line activities to third parties outside Company Network.

Third-party websites

Our website may contain links to other sites outside our control, and we are not responsible for the privacy practices or content of these sites. This privacy policy does not cover the use of external sites, and you are advised to review the privacy policies of these external sites before engaging with them.

Privacy and Data Protection: International Laws

You have the right to object at any time, on grounds relating to your particular situation. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.

Your Data Management Rights

Where applicable under local law, under certain circumstances you may have the right to:

Request access to your personal information(commonly known as a “data subject access request”).
Request correction of the personal information that we hold about you.
Request erasure of your personal information.
Object to processing of your personal information where we are relying on a legitimate interest(or those of a third party).
Request the restriction of processing of your personal information.
Request the transfer of your personal information to another party.
Not be subject to decisions based solely on automated decision making.